If you are concerned about an academic decision, make an informal appeal either in writing or in person to the relevant decision maker, or via informal review for special consideration and arrangements matters. Do this within 15 working days of the decision.
The relevant decision maker should deal with the issue promptly and give you a full explanation for the decision. If not resolved they need to explain the next step in the appeals procedure and refer you to a copy of the Appeals Rule.
If concerns are not resolved or you believe there was a failure to follow due process, you may lodge a formal appeal to the relevant Faculty or the Academic Panel (for Special Consideration and Arranagements) within 20 working days of the informal decision.
The relevant person considering your appeal should acknowledge receipt within 3 working days and make reasonable efforts to respond to your appeal within 10 working days. Be aware that there can be delays and if concerned you may request an update on your appeal and in most cases you should receive a response.
If concerns are still not resolved by formal appeal you may lodge an appeal to the Student Appeals Body (SAB). Your appeal needs to show it is within time, you have a Faculty level appeal outcome, and explains why you believe due process was not followed. SAB appeals must be lodged within 15 working days of the formal decision.
If it is confirmed you have fulfilled the requirements for a SAB appeal, you will receive confirmation of a hearing date at least 10 working days in advance of an appeal hearing. The written outcome provided after the hearing is the final decision at the University.