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Health and Medical Services

 

The University provides free or low-cost health and medical services to all students. The University Health Service (UHS) is a free, student-oriented general practice located on Camperdown campus. International students who have OSHC with an insurance provider other than Allianz can use the UHS, but will need to pay upfront for a consultation and then claim a refund from their insurer.

University Health Service:
(02) 9351 3484
https://sydney.edu.au/health-service/services

If you receive assistance from a health or medical practitioner, ask them for a Medical Certificate. This is free, and is your right. It is important to have a Medical Certificate if you need to request Special Consideration due to illness.

 

Emergency assistance

In a medical emergency, telephone 000 (and/or 112 from mobiles).

 

Public hospitals

In the event of a medical emergency, anyone in Australia can visit the Emergency Department at any public hospital. You can also attend a hospital Emergency Department for non-emergency medical issues, but be aware that there may be a long wait.

For the location of your nearest Emergency Department see: https://health.nsw.gov.au/lhd

 

Dental services

If you’re not covered by private health insurance, visiting a dentist can be expensive.

Sydney Dental Hospital in Surry Hills provides subsidised dental care on referral. The Dental Hospital provides emergency dental treatment, such as for pain and trauma. However, there can be extensive waits for treatment: (02) 9293 3333

Campus Dental is a private practice in the Wentworth Building on Camperdown campus. Payment is required on consultation, though a 15% discount is given to Access Card holders:
(02) 9692 8900

 

Counselling services

Counselling and Psychological Services (CAPS) provides free and confidential individual counselling to all University of Sydney students. Counsellors can assist students with problems such as exam stress, anxiety, and family issues. CAPS also offer workshops and online resources.
http://sydney.edu.au/students/counselling-and-mental-health-support

CAPS on Camperdown campus:
(02) 8627 8433
caps.admin@sydney.edu.au

CAPS on Cumberland campus:
(02) 8627 8437
cumberland.cs@sydney.edu.au

Sydney University Psychology Clinic provides low-cost treatment and assessments by trainee clinical psychologists under the supervision of experienced clinical psychologists and clinical neuropsychologists. Cost per session is $10 for all students. Psychometric assessments cost $150 for all students.
(02) 9114 4343
https://psych.usyd.edu.au/clinic
Level 2 M02F, 94 Mallett St, Camperdown

 

General medical and sexual health service

The following external medical services offer bulk billing for local students, and the maximum Allianz rebate ($37.05) for international students, for a short consultation. Check to see if a service also has multilingual general practitioners (GPs) or counsellors.

Broadway Medical Centre
(02) 8245 1500

CityDoc Redfern
(02) 8399 5320

Ashfield Multicare Medical Centre
(02) 9798 6999
(Cantonese, Mandarin, Hindi and Bengali-speaking GPs available)

Lidcombe Family Medical Centre
(02) 8022 8442
(Arabic, Bengali and Persian-speaking GPs available)

Chatswood Myhealth Medical Centre
(02) 9411 4899
(Mandarin, Shanghainese, Bahasa Indonesian, Urdu and Hindi-speaking GPs available)

Parramatta Medical Centre
(02) 9762 1041
(Mandarin-speaking GPs available)

 

Women’s Health Centres

Women’s Health Centres provide services focusing on women’s health issues, such as: pregnancy counselling; pap smears; and breast checks. They also offer alternative therapies, support groups, counselling services, and advice for women experiencing domestic violence. Some services are fee-based. https://whnsw.asn.au/womens-health-centres-nsw

Sydney Women’s Counselling Centre (Campsie)
(02) 9718 1955

https://womenscounselling.com.au
(Mandarin and Cantones-speaking counsellors available)

 

Other free counselling and medical testing services

Beyond Blue
Support for people dealing with depression and anxiety.
Web chat: daily 3pm-Midnight
1300 224 636 (24 hours)
https://beyondblue.org.au/

QLife
Support for Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) people. Web chat: daily 3pm-Midnight

1800 184 527 (3pm-Midnight)
https://qlife.org.au/

Lifeline
24-hour crisis support line with counsellors trained to assist people experiencing a mental health crisis, including suicidal thoughts.
13 11 14
https://lifeline.org.au/

NSW Rape Crisis Centre
24-hour telephone counselling service for people who are survivors of, or at risk of, rape, sexual assault or family violence.
1800 424 017
http://www.nswrapecrisis.com.au

Youth Health
Youthblock Youth Health Service is located in Redfern and provides free and confidential assistance to people aged 12–25 years. Staff can give advice on physical and sexual health, mental health, relationships, and drug and alcohol issues.
(02) 9562 5640

youthblock@sswahs.nsw.gov.au

Sydney Sexual Health Centre
Testing for sexually-transmitted infections, as well as counselling and education regarding safe sex practices.
https://sshc.org.au/

NSW Sexual Health Infolink
Free and confidential advice and support from sexual health nurses, doctors and counsellors.
1800 451 624

https://shil.nsw.gov.au/

Other NSW sexual health services
https://www.health.nsw.gov.au/sexualhealth/pages/default.aspx

 

Useful health and medical services on campus

Wentworth Pharmacy
(02) 9660 3338

Level 3, Wentworth Building (G01), Camperdown Campus

Chris MacMahon, Optometrist
(02) 9552 3324
Level 3, Wentworth Building (G01), Camperdown Campus

Campus Chiropractic and Wellness
(02) 9351 8099
Level 3, Wentworth Building (G01), Camperdown Campus

The Sports Clinic
(02) 9351 8118
Cnr Western Ave and Physics Road, Camperdown Campus

Pilates Physio Style (physiotherapy and pilates only)
(02) 8005 6062
Shop 21, Level 3, Cnr City Road and Butlin Ave, Wentworth Building (G01), Camperdown Campus

 

International students

Translator service
Free telephone interpreting service for health and medical assistance. Telephone Interpreter Service (TIS): 13 14 50

Medical insurance
Always carry your Overseas Student Health Cover (OSHC) card with you on campus. You may need to present your card when seeking assistance. Sydney University prefers Allianz, and this is a good choice for psychological counselling cover. However, it is your responsibility to make sure you understand the services covered by your insurer:

https://www.privatehealth.gov.au/healthinsurance/overseas/oshc.htm

Emergency matters
You can receive treatment in the emergency department of a public hospital. If you have been injured as a result of a criminal act against you (such as sexual assault, accident or fire) you should not be charged fees. If you attend an emergency department for other reasons, you could be charged a fee. Contact your OSHC provider to see if you can claim a rebate.

Non-emergency matters
Seek treatment at general practice medical centres. International students will need to pay a consultation fee and then claim a rebate from their OSHC provider. For psychological counselling the maximum rebate paid by Allianz is $124.40 per session.

Psychologists and counsellors:

Uplift Counselling
Consultation fee: $125
You must see a GP (such as University Health Service) and ask for a referral to Uplift for counselling. When you call tell them you are an international student and need to see a clinical psychologist, to get the maximum rebate from Allianz.
(02) 9698 1822
83-89 Renwick Street, Redfern

Therapeutic Axis
Consultation fee: $125–$180
When you call tell them you are an international student and need to see a clinical psychologist, to get the maximum rebate from Allianz.
(02) 9692 9788
125 St Johns Road, Glebe

Mindwise Psychology Practice
Consultation fee: $150
(02) 8733 3169
Suite 2, 26 French Avenue, Bankstown

Contact SUPRA for advice on other medical and psychological counselling services who provide the maximum Allianz rebate.

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