Not happy with your exam results? We have answered your questions about the informal appeals process.
Remember: you have 15 working days from the release of results to lodge an informal appeal.
Yes, it is your right to review your exam paper. Some faculties and schools have a set timetable for exam review sessions, and you may be required to apply to attend the review session. Make sure you follow the instructions outlined in the notice to review exam papers that your faculty will email to you. You will not be able to discuss your answers during the exam review session.
Yes, you may contact your unit coordinator to request feedback. Before you contact your coordinator attend your exam review session if possible.
The University makes rules to manage educational integrity risks. If you have concerns about not getting access to your multiple choice exam script, contact your faculty’s Associate Dean for Education. For further feedback on your exam paper, and to better understand areas for improvement, contact your unit coordinator.
The University wants to minimise the risk of exam questions and papers being distributed.
If you are unable to attend, email your unit coordinator and request another time to review your paper.
Attending your review session will give you an opportunity to understand the marking and written feedback. You can use this feedback to have a more constructive and informed discussion with your unit coordinator.
You will be given approximately 7-10 minutes to quickly review the paper, so the important things to look for are:
Don’t wait for the exam paper review date. If you require further feedback or an explanation about your mark, email your unit coordinator within the informal appeal deadline. You can lodge an informal appeal to your unit coordinator within 15 working days of the release of results on Wednesday 10 July (this makes the deadline for lodging an informal appeal Wednesday 31 July).
Yes, you can contact your unit coordinator to request feedback on your exam or the marking of your exam paper. University assessment policy states you have a right to understand your assessment marking and be provided with feedback to allow you to make improvements. Your unit coordinator may request you send an informal appeal if you require further feedback.
You may lodge an informal appeal to your unit coordinator before 31 July, (i.e. 15 working days from release of results on Wednesday 10 July). Check the University student appeals website for information on how to write an appeal. This website will also outline if your faculty has specific appeals guidelines. For example, the Business School uses a File Note, which is their version of an online informal appeal form. Some unit coordinators offer a meeting for the informal appeal stage, so you may request a meeting by sending an email. Make sure to use the subject line ‘Informal Appeal’ in your email.
The unit coordinator for your subject will review your informal appeal, or they may delegate a tutor or another academic to do so. The person who reviews your informal appeal should provide their name and contact details.
The University policy does not provide a time frame for an informal appeal decision. However, if you do not receive a decision within one week we recommend you respectfully email the unit coordinator and ask when you will receive an outcome to your appeal.
All University staff are expected to demonstrate professional and respectful behaviour towards all students. Grades are awarded on academic merit and the University uses anonymous marking. If you think you have been treated badly by a tutor, you can lodge a complaint. We recommend you make an appointment with a SUPRA caseworker for assistance in writing a complaint. Email firstname.lastname@example.org to make an appointment.
A re-mark is where your original answer, paper, or assessment is marked again. This could be by the same marker or a different academic. Your grade may stay the same or be adjusted. It is possible for to lose marks if your assessment is re-marked.
The University of Sydney does not allow for a conceded pass grade. If you received 49 you should review your exam paper and request further feedback or consider an appeal if you believe you have grounds to appeal.
No special language is required in an appeal letter.
No. We recommend that you write clearly your reasons for believing that your paper was incorrectly marked and/or you deserved a higher mark according to marking criteria. Be specific about which exam responses you are appealing against and clearly explain why you disagree with the mark.
Serious illness or misadventure are not grounds for an academic appeal, but you may request a late application for special consideration for the exam. In your application you will need to explain your reason for applying late and have appropriate medical documentation relevant to the date of the exam.
If you have appropriate medical documentation that covers the period of your exam and a good explanation for the delay in application you may submit for a late special consideration. If you had ongoing health issues throughout the entire semester, you may consider applying for a DC grade for the unit of study instead of applying for special consideration only for the exam.
Yes. If your special consideration application is successful you will be allowed to sit a replacement or supplementary exam at a scheduled date.
Unfortunately, although these experiences may be true, they are not grounds for an appeal.
No. However, making an informal appeal as soon as you can means you should get answers to your questions or concerns sooner. Hopefully this will allow you more time to reflect and consider your next steps.
Check your unit of study outline. If you need a copy (or you’re not sure what a unit of study outline is), contact your unit coordinator.
You calculate 15 days from the date the University releases results (Wednesday July 10), not counting weekends or any public holidays. This makes the deadline Wednesday 31 July. The 15 days does not start from when you personally looked at your exam results.
We understand it can be stressful when you are waiting for your outcome. There is nothing more you can do, unless you have waited for at least one week, then we suggest you politely follow up with your unit coordinator.
If the outcome is taking longer than one week you may contact the unit coordinator and explain your situation and even ask if they require further information to help in making a decision.
In most cases an informal appeal will be directed to the relevant unit coordinator.
If the decision (unsuccessful outcome) also refers you to the academic appeals policy, this concludes the informal appeal stage. Also, if your unit coordinator replies to your request for feedback/request for change in mark, and does not invite further discussion you can assume this is the conclusion of the informal appeal stage. You now have the option of lodging a formal appeal to the faculty where it will be reviewed by a senior academic.
Yes. We are happy to offer advice and to review your written appeal document. You will find detailed advice on appeals and special consideration by accessing the SUPRA help pages. To request further assistance contact us by email email@example.com or phone (02) 9351 3715.